We Help Hospitals Keep Families Informed

Introduction


"We" are Medifies, Inc. and its subsidiaries and affiliates, and we care about protecting your privacy.  This privacy policy describes how we collect, use, and disclose information through our corporate website (www.medifies.com) and related pages (our "websites").


This privacy policy does not apply to our customer- or plan-specific digital products (including web pages and mobile applications) which may be accessed only by our customers and may contain health information.  Those digital services are covered by separate privacy policies and terms of use which can be accessed from within those services.


This privacy policy also does not apply to information that may be collected on third-party sites or applications (like Facebook or Twitter) linked to or accessible from our websites.  We are not responsible for the privacy policies or data practices of third-party sites.  We encourage you to check the privacy policies of those sites as you visit them.


As our business grows, learns, and changes, our privacy policy may also change from time to time.  Whenever it does, we will update this page to reflect the current version of the policy.  If the changes are substantial, we may prompt you to review the new version of the privacy policy when you visit our site again.  Please check back periodically for updates.


By accessing our websites, you agree to the terms of this privacy policy.


Information We collect


When you interact with us through our websites, we may collect certain information for use in our business.


Information you provide to us.

When you navigate our websites or contact us, we may ask for (or you may choose to give us) certain information about yourself.  This may include information by which you could be personally identified ("personal information").  For example, we ask you to provide your name, email address, company name and size, and zip code when you request a demo of our products.  You are not required to provide this information to use our websites generally; however, you may not be able to use certain features of our websites without providing the requested personal information.


Information we receive in the course of business.

​We may receive or deduce information about you, including personal information, in the ordinary course of our business.


Information we collect automatically.

We may collect certain information automatically as you visit, navigate through, and interact with our websites.  This includes:


  • Your browser type and operating system
  • Your device type (for example, if you are on a computer or iPhone)
  • Your Internet Protocol (IP) address, which can sometimes be used to derive your general geographic location
  • Server logs and other communication data
  • How you found your way to our website (for example, if you clicked on a link from a social network)
  • What you do and see on our websites (for example, pages you visit or links you click)
  • Information collected through cookies, Web beacons, and other similar Internet technologies


We use cookies to help us identify repeat users of our websites and provide a more targeted website experience.  A "cookie" is an element of data that our website sends to your browser when you visit our website.  Cookies cannot read data on your computer or instruct your device to perform any function.  You can configure your web browser to notify you when you are receiving a new cookie, and you can turn cookies off if you wish.


Children under 13


Our websites are not intended for children under the age of 13.  If you learn that your child has provided us with their personal information without your consent, please email us at legal@medifies.com, and we will work to delete it from our systems.  We do not knowingly collect personal information from children under 13.


How we use the information we collect


We use the information that you provide to us, or that we collect about you, for a few purposes:


  • For our business operations, including recruiting and marketing efforts and business research
  • To present our websites, products, and services to you
  • To make our websites, products, and services better
  • To notify you about our business, including new offerings, promotions, or events
  • To maintain the integrity and security of our websites and our business
  • For other purposes, which we will tell you about when we ask you for particular information


When we might disclose your information


We will never sell or rent your information to anyone.


We may share or transfer your information (provided by you or collected by us) in the following circumstances:


  • As we develop our business, we might sell or buy businesses or assets.  Your personal information may be transferred in the event of a corporate sale, merger, reorganization, dissolution, or similar event.
  • We may share your personal information with affiliated companies or subsidiaries.
  • When we use an agent, contractor, or other third party to perform business services for us (such as mailing information, maintaining databases, and analyzing website user data), we may share your personal information with those third parties, but we will only provide the information that the third party needs to perform its specific function.
  • We may share your personal information with select business partners in support of our business operations.  Those business partners may contact you with special offers, promotions, or other materials that may be of interest to you.  However, we are not responsible for the privacy practices of these business partners, which may use your information for their own purposes.
  • We may disclose your personal information if required by law, or if we believe in good faith that disclosure is necessary to comply with our legal obligations, protect and defend our property or rights, protect the personal safety of others in an emergency, or protect against legal liability.


In any other circumstances, we will obtain your consent before we share or transfer your personal information with third parties.


Information security


We are serious about protecting the security of your personal information, and we've taken steps to protect your personal information from loss, misuse, unauthorized access, disclosure, or destruction.  However, no security method is 100% secure or 100% error-free.  In particular, email may not be secure, so you should take special care when deciding what information you send us via email.


Health Information


We are a healthcare industry company, so we pay special attention to the laws and regulations that govern the use and disclosure of protected health information, including HIPAA: the Health Insurance Portability and Accountability Act of 1996, as amended.  The websites that adopt this privacy policy are not designed to be used for the communication or transfer of protected health information (PHI).  However, if we determine that we are required by law to treat your personal information as PHI, we will do so.


If you wish to stop receiving emails from Us


Each unsolicited commercial email we send to you will contain an unsubscribe link at the bottom, and you can easily opt out of receiving future commercial emails from us by clicking this link.  Unsubscribe requests may take some time (up to ten days) to process; we appreciate your patience.  If you continue to receive emails from us after you unsubscribe, please email us at legal@medifies.com to report the issue.


If you wish to access or correct your information


If you would like to request access to the personal information you've provided us for the purpose of correcting, amending, or deleting that information, please email us at legal@medifies.com.  We will take reasonable steps to update or correct your personal information in our systems.


Other questions?


If you have any questions or comments about this privacy policy, we would love to hear from you.  Please email us at legal@medifies.com or send a letter to us:


Medifies, Inc.

ATTN: Privacy Officer

18 Bernice St., Suite 103

San Francisco, CA 94103

Privacy Policy